QUALITY

Versa Electronics Quality Policy

Through development and application of the Versa Electronics (VE) quality policy and procedure documentation, VE and its employees have made a commitment to quality. VE will provide the highest quality product, on time delivery, and superior customer service by:

• Focusing on our customer’s requirements.

• Striving for the greatest possible quality in the products and services that we provide.

• Continuously improving customer service levels.

• Making a fair profit on operations to meet our obligations and sustain our growth.

• Providing our employees with personal satisfaction by contributing to the improved quality of our products.

It is the responsibility of each employee to ensure that their work is performed in a manner that meets the requirements of the quality system. Guidelines to carrying out this responsibility include:

• Seeking clarification when expectations or needs are unknown or not understood.

• Identifying real and potential areas of unacceptable quality conditions or situations, and participating in the corrective action process to eliminate the unacceptable conditions.

• Supporting and maintaining the quality system through training and understanding its elements. Refer to Quality Manual section 18.0 and QAP_18.0 for discussion of training in the functioning of this quality policy.

In order to support the maintenance of the VE Quality Policy and quality system generally, VE relies on its employees to support one another by performing their job duties in accordance with quality policies and procedures, with appropriate recognition given by management of VE for job performance contributing to organizational success.

It is in this spirit that VE and its employees are reminded that...

QUALITY is a JOB well done.

The quality policy will be communicated through training, meetings, and information posting.